FAQ

At this time, Mission Critical Wellness focuses exclusively on serving the domestic market within the United States. Our commitment to timely and efficient delivery is paramount, and as such, we have optimized our shipping processes to cater specifically to clients within the U.S. This approach ensures that our domestic customers receive the highest level of service and expedited delivery.

Yes, we do. For personalized wholesale orders larger than 15 vial quantities, please email and we will give you a personalized discount based on the order amount

You will need BAC Water, sold on our website, to reconstitute the peptide. Depending on the desired research concentration, you will add BAC Water to the peptide vial. We recommend using this peptide calculator for assistance:

Understanding the importance of prompt delivery in research settings, we have streamlined our order processing system. Orders are typically processed and dispatched within 1-2 business days from the time of order confirmation. The expected delivery time frame for most orders is 3-5 business days for standard shipping. We also offer an expedited shipping method, which typically takes 1-2 business days. Please keep in mind that this is not guaranteed but is the norm. You will receive a confirmation email with detailed delivery information, including tracking details, to ensure you can monitor your order’s progress.

Our customer service team is dedicated to providing you with exceptional support. For any questions, assistance, or feedback, please feel free to contact us through our contact page. We are committed to responding promptly and effectively, ensuring a seamless and satisfactory customer experience.

To guarantee the highest standard of product quality, every batch undergoes rigorous testing by accredited independent third-party laboratories. Our collaboration with several HPLC laboratories and PhD-qualified experts in analytical and organic chemistry enables us to design and implement robust analytical methods. This stringent quality control process ensures the reliability and consistency of our products, reaffirming our commitment to excellence in research support.

Our peptides are provided in lyophilized (freeze-dried) powder form. This state-of-the-art method of preparation is essential to maintain the integrity and effectiveness of the peptides. For reconstitution purposes, we recommend using Bacteriostatic Water (BAC Water), which can be purchased alongside our peptides. This careful packaging ensures that our peptides retain their high quality from our facility to your laboratory.

Leveraging our extensive industry experience and significant purchasing power, we are able to offer competitive pricing without compromising on quality. Our large-scale procurement and efficient manufacturing processes, coupled with stringent quality control measures, allow us to pass on the benefits of economies of scale to our customers. This strategic approach ensures that you receive high-quality products at the most favorable prices.

To ensure the longevity and efficacy of our peptides, they are supplied in lyophilized powder form. For optimal preservation, we recommend storing these peptides at temperatures below -20°C. However, refrigeration at around 4°C is generally adequate for most purposes, particularly if the peptides are intended for use within a two-year period. Notably, our peptides demonstrate remarkable stability, capable of withstanding room temperature conditions for 4-6 weeks without degradation, provided they are protected from direct sunlight. This robust stability profile makes our peptides well-suited for a variety of research applications.

We wholeheartedly support independent product testing. If you choose to validate our products through a third-party laboratory, we are more than willing to provide replacements for any items used during the testing process. To initiate this process, kindly share the test results along with the corresponding order number, and we will promptly replace the tested products at no cost. Our unwavering confidence in the quality of our products is underscored by our eagerness to facilitate independent blind tests conducted by our valued customers.

Your account may have been banned for violating our policies. We strictly prohibit requests or activities related to human use of our products, as our offerings are intended for research purposes only. If we detect that your account is being used for purposes other than legitimate research, or if we suspect misuse of our products, we reserve the right to ban your account to maintain compliance and safety standards.